St. John Properties

Coronavirus Information & Resources


St. John Properties remains committed to placing our clients’ needs first, and will continue supporting our clients while providing uninterrupted service during this challenging time.

In preparation of your business returning, or continuing, to work, we’ve provided best practices for your space. You’re also encouraged to review the business assistance programs that have been introduced in response to the COVID-19 pandemic. We will continue to update this page as new information becomes available.

Business Resources     |     Frequently Asked Questions     |     Coronavirus Resources

Resources for Reoccupying your Space

The Centers for Disease Control (CDC) has compiled guidance for reoccupying your space after a prolonged shut down or reduced operation.


| Business Resources

Financial Resources


The programs and initiatives in the $2.2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act that was just passed by Congress are intended to assist business owners with whatever needs they have right now. When implemented, there will be many new resources available for small businesses, as well as certain non-profits and other employers. To keep up to date on when these programs become available, please stay in contact with your local Small Business Administration (SBA) District Office, which you can locate here. 

    • SBA Debt Relief – As part of SBA’s debt relief efforts, the SBA will automatically pay the principal, interest, and fees of current 7(a), 504, and microloans for a period of six months. The SBA will also automatically pay the principal, interest, and fees of new 7(a), 504, and microloans issued prior to September 27, 2020.
    • SBA Express Bridge Loans – Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loans or used to bridge the gap while applying for a direct SBA Economic Injury Disaster loan. If a small business has an urgent need for cash while waiting for decision and disbursement on an Economic Injury Disaster Loan, they may qualify for this program.

Struggling to get started? Learn more in The Small Business Owner’s Guide to the CARES Act published by the U.S. Senate.

II. U.S. Small Business Administration Disaster Assistance – AVAILABLE NOW

Economic Injury Disaster Advance Loan – up to $10,000 grant

These grants provide an emergency advance of up to $10,000 to small businesses and private non-profits harmed by COVID-19 within three days of applying for an SBA Economic Injury Disaster Loan (EIDL). To access the advance, you first apply for an EIDL and then request the advance. The advance does not need to be repaid under any circumstance, and may be used to keep employees on payroll, to pay for sick leave, meet increased production costs due to supply chain disruptions, or pay business obligations, including debts, rent and mortgage payments. Congress has recently approved an additional $60 billion for the EIDL

Economic Injury Disaster Loan – up to $2 million 

SBA’s Economic Injury Disaster Loans (EIDL) offer up to $2 million in assistance for each affected small business. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing, and may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. Congress has recently approved an additional $60 billion for the EIDL.


    • The application (SBA Form 5), completed and signed
    • Tax Information Authorization (IRS Form 4506T), completed and signed by each applicant, each principal owning 20 percent or more of the applicant business, each general partner or managing member; and, for any owner who has greater than 50 percent ownership in an affiliate business. Affiliates include, but are not limited to, business parents, subsidiaries, and/or other businesses with common ownership or management
    • Complete copies, including all schedules, of the most recent Federal income tax returns for the applicant business; an explanation if not available
    • Personal Financial Statement (SBA Form 413) completed, signed, and dated by the applicant, each principal owning 20 percent or more of the applicant business, and each general partner or managing member
    • Schedule of Liabilities listing all fixed debts (SBA Form 2202 may be used)

Frequently Asked Questions (FAQs) about the Economic Injury Disaster Loans

Apply for the SBA Economic Disaster Grants/Loans

III. Main Street Lending Program

The Federal Reserve established the Main Street Lending Program (Program) to support lending to small and medium-sized for profit businesses and nonprofit organizations that were in sound financial condition before the onset of the COVID-19 pandemic.

Frequently Asked Questions (FAQs) about the Main Street Lending Program for for-profit facilities and non-profit facilities.

IV. Facebook Small Business Grants Program

Facebook is offering $100 million in cash grants and ad credits to help business struggling because of the COVID-19 outbreak.

To be eligible to apply, businesses must:

    • Have between 2 and 50 employees
    • Have been in business for over a year
    • Have experienced challenges from COVID-19
    • Be in or near a location where Facebook operates

V. Google Ads for Small and Medium-Sized Businesses

Google wants to help alleviate some of the cost for small and medium-sized businesses (SMBs) to stay in touch with their customers during this challenging time. They are giving SMBs worldwide $340 million in ad credits, which can be used at any point until the end of 2020 across the Google Ads platforms. SMBs who have been active advertisers since the beginning of 2019 will see a credit notification appear in their Google Ads account in the coming months. This is part of a larger commitment from Google to support SMBs, health organizations and governments, and health workers on the frontline of this global pandemic.

VI. U.S. Chamber of Commerce Coronavirus Resource Page

The U.S. Chamber is working closely with the White House, U.S. government agencies, and foreign government officials to inform and equip businesses with the most important and up-to-date information to prevent the spread of the virus and prepare businesses for the near and long-term impact.

Financial Resources by State/Region





  • PA COVID-19 Relief Statewide Small Business Assistance – The Department of Community and Economic Development will distribute the funding to the Pennsylvania CDFI Network, which will then administer the funding in the form of: Grants to cover operating expenses for the duration of the shutdown and the transition period to re-opening, Grants to cover technical assistance, including training and guidance, for business owners as they stabilize and relaunch their businesses, Debt payment relief for CDFI Pennsylvania borrowers, Loan loss reserves for CDFIs.
  • PA Department of Community and Economic Development





Frequently Asked Questions

Are the St. John Properties offices open?

St. John Properties remains open for business. Our Property Managers and Leasing Agents are available to address your concerns, and our in-house Maintenance team will continue to provide uninterrupted service.

Maintenance Requests for Baltimore area clients:

To file a maintenance request, visit the Client Services page and click “File My Maintenance Request,” call 410.788.0400, or email For after-hours maintenance requests call 410.375.9665.

Maintenance Requests for clients in all other regions:

How is St. John Properties communicating with their tenants?

Our Property Managers are updating our tenants as new information becomes available. If you have a question, please contact your Property Manager.

Can rent payments be made electronically?

Payments sent by mail will continue to be processed normally. If you are interested in setting up electronic rent payments, please contact us.

How is St. John Properties working to prevent the spread of the coronavirus in my building?

In full service buildings we have increased efforts to conduct disinfectant maintenance. As such, we disinfect common touch areas such as elevator call plates and buttons, elevator interiors, stairwell railings, door handles, restrooms, and other common areas. We are installing community hand sanitizer dispensers in our common lobbies.

How can I help prevent the spread of the coronavirus?

Consistent with the CDC’s recommendations, we are advising tenants to consider the following preventative measures:

  • Wear a mask over your nose and mouth when in public, including during travel. Masks slow the spread of COVID-19 because they help keep people who are infected from spreading respiratory droplets to others when they cough, sneeze, or talk.
  • Practice social distancing by keeping at least six feet away from another person and congregating with no more than 10 people at a time.
  • Avoid close contact with anyone who is sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Frequently wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based sanitizer that contains at least 60-95% alcohol.
  • Cover your mouth and nose with a fixed elbow or tissue when coughing or sneezing.  Throw the tissue away immediately after use, and wash your hands.
  • Clean and disinfect frequently touched objects or surfaces.
  • Sick employees should stay home until symptom/fever-free for 24 hours.  If employees become ill while at work, they should go home immediately.

Where can I find out more information about the coronavirus?

The Centers for Disease Control’s (CDC) website contains a vast amount of information about the virus as well as resources for the community and businesses.


Coronavirus Resources

Centers for Disease Control and Prevention (CDC)

The CDC’s “Coronavirus Disease 2019 (COVID-19)” webpage
This webpage contains information about the virus, steps to prevent illness, and statistics about where cases have been located.

World Health Organization (WHO)

The WHO’s “Q&A on coronavirus (COVID-19)” webpage
This webpage addresses frequently asked questions regarding COVID-19.

Johns Hopkins University

Johns Hopkins University’s Coronavirus Resource Center
This webpage is home to the Coronavirus COVID-19 Global Cases by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University, an interactive, up-to-date map of confirmed cases.

COVID-19 (Coronavirus) Inquiry

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